WordPress Hosting & Care Plans
WordPress support you can count on—
every single day
Keep your website fast, secure, and worry-free with our comprehensive WordPress care plans. Hosting is always included, so you can focus on your business while we handle the rest.
Jessica M.
“I love how easy it is to submit requests, and the team always gives thoughtful, thorough responses. Our site has never run better. It's great to have someone who actually cares about the details.”
David R.
"We used to scramble every time something broke on our site. Since switching to Red Clay’s Proactive Care plan, everything just works. They’re on top of updates, quick to flag issues, and always responsive. It feels like we have an in-house web team—without the overhead.”
Monica L.
“We rely on our website to keep our programs visible and our donors informed. Red Clay’s proactive maintenance means we’re never caught off guard. Their team is fast, friendly, and truly understands what a nonprofit like ours needs.”
Our Care Plans
From routine updates to unexpected hiccups, we’ve got your back. Our care plans are designed to keep your website running smoothly, with top-tier hosting, proactive maintenance, and hands-on support included in every plan.
All plans include:
- Bronze hosting (upgrade available)
- Plugin & theme updates
- Malware prevention & response
- Functionality troubleshooting (broken images, forms, performance)
Flex Support
Starts at
$89/month
Great for small businesses, consultants, or organizations that need reliable hosting and occasional website support. Flex Support keeps your website updated, secure, and running smoothly without the cost of ongoing hands-on management.
Active Protection
Starts at
$159/mo.
Built for organizations that want a more proactive approach to website security, uptime, and spam prevention. Active Protection adds advanced bot mitigation, monitoring, and hardening to help reduce issues before they impact your site.
Proactive Care
Starts at
$299/month
Designed for organizations that rely heavily on their website and need ongoing support, faster response times, and proactive maintenance. Proactive Care combines advanced protection with higher-touch website management to help keep your site stable, secure, and up to date.
| Feature | Flex Support $89/mo + $450 setup | Active Protection $159/mo | Proactive Care $299/mo |
|---|---|---|---|
| Monthly support requests | 1 per month Up to 30 mins |
1 per month Up to 30 mins |
Weekly requests Up to 4 per month |
| Onboarding setup | $450 setup fee | Included | Included |
| Premium hosting | |||
| Plugin & theme updates | |||
| Text, photo, and minor design updates | |||
| Functionality troubleshooting | |||
| Malware prevention and response | Standard | Enhanced | Enhanced + cleanup |
| Security hardening | Basic | Proactive | Proactive |
| Advanced bot and spam protection | |||
| Protection against automated attacks | Baseline | Advanced | Advanced |
| Uptime monitoring | Standard | 24/7 monitoring | 24/7 monitoring with rapid response |
| Priority issue response | |||
| Proactive security monitoring and response |
Enterprise Solutions
Looking for something more? Don’t see a package that fits your needs?
We’d love to help! Contact us for a custom quote.
All Plans Include
Free SSL Certificates
Automatically added via Let’s Encrypt.
Nightly Backups
Automated incremental backups with nearly instant restores.
IPv6
The latest and fastest Internet technology.
Choice of 18 Data Centers
In the US, UK, Australia, Canada, Japan, Netherlands, Germany, India, and Singapore.
Self-Healing Architecture
Automated monitoring to restart or rebuild server resources.
Static Server Cache (FastCGI)
We activate this to handle an average of 10 times more parallel site visitors.
Dedicated IP
For security, SEO, and reliability – nothing here is shared.
Web Application Firewall
We stop malicious traffic before it ever reaches your site with our hosted WAF.
Optimized For WordPress
Dedicated and optimized resources, built on a powerful LEMP stack.
Uptime Guarantee
If we don’t meet our 99.9% uptime guarantee, we’ll pay you back.
Object Cache
Improves performance and lets your site handle traffic with ease.
SFTP / SSH
Create accounts with different permissions whenever you need.
Free Migrations
Let us do the heavy lifting. Once you sign up for a hosting or care plan, our experts will migrate your website for free. We guarantee no downtime with our pain-free process.
FAQ
Managed hosting means we handle all the technical aspects of running your website. This includes server management, security, software updates, and backups. With our managed hosting, you can focus on your business while we ensure your website is fast, secure, and always online.
We update plugins and themes when new versions are released to ensure your site remains secure and functional. Nightly backups are performed to keep your data safe, so you can always restore your site to a recent version if needed. If you need hourly backups we offer an option for that too.
To migrate your hosting, you’ll need to provide your current hosting account details (primarily domain access and WordPress access), including login credentials. This allows us to access and transfer your website files, databases, and any other necessary information smoothly.
There shouldn’t be any downtime. This isn’t a steadfast rule, but typically, any downtime is minimal and scheduled during off-peak hours. We’ll work closely with you to ensure an easy transition.
We employ active malware protection, including real-time scanning and removal tools. This helps us proactively implement security patches. Further, our servers are monitored 24/7 to detect and prevent any malicious activity, ensuring your website remains safe and secure.
Our maintenance services include regular updates to your websites content. This is in addition to everything we include in our hosting – plugin and theme updates, performance optimization, and security monitoring. We ensure your website is always running smoothly and stays up-to-date.
Hosting involves providing the server space and resources needed to keep your website online. Maintenance, on the other hand, includes ongoing tasks to keep your website updated, secure, and fresh for visitors. We think that both are essential for a successful website.
Yes, we offer additional services like domain registration and email. The one exception for email is that we only use Google Workspace or Microsoft 365. If you would like another setup, we have IT partners that we can recommend.
If you encounter any issues, you can reach our support team via phone or email. Our team is available 24/7 to assist you with any technical problems, ensuring your website stays up and running smoothly.