Great for small businesses, consultants, or organizations that need reliable hosting and occasional website support. Flex Support includes fast, secure hosting plus one monthly request to help keep your website updated and running smoothly.
The setup fee allows us to properly onboard and secure your website from the start, including performance optimization, plugin auditing, security hardening, DNS review, and baseline spam prevention configuration.
This plan includes standard website security and maintenance designed to protect against many common threats. However, because spam bots and automated attacks continue to evolve, more advanced bot mitigation, spam filtering, and proactive protection are included in our Active Protection Plan. or Proactive Care Plan.
Included in the Flex Support Plan:
One request per month (up to 30 mins of work)
Functionality troubleshooting such as broken images, forms, or performance issues
Malware prevention and response
Premium hosting
Plugin & theme updates
Text, photo and other minor design updates
Standard uptime monitoring
Basic security hardening
On the next screen, you can select hosting options
Uptime Guarantee
If we don’t meet our 99.9% uptime guarantee, we’ll pay you back.
Static Server Cache (FastCGI)
We activate this to handle an average of 10 times more parallel site visitors.
Optimized For WordPress
Dedicated and optimized resources, built on a powerful LEMP stack.
IPv6
The latest and fastest Internet technology.
SFTP / SSH
Create accounts with different permissions whenever you need.
Flex Support includes standard website maintenance and security, but Active Protection adds a more proactive layer of monitoring and protection against modern bot, spam, and malware threats.
Here’s what you would be missing:
Advanced bot and spam protection to help reduce unwanted form submissions and automated attacks
Proactive security hardening for stronger WordPress protection
24/7 uptime monitoring with faster response when issues happen
Priority issue response for faster troubleshooting and support
Enhanced malware prevention and response
Upgrade to Active Protection for added peace of mind and proactive website protection.