Your website is an important part of your organization, and keeping it running smoothly requires more than occasional updates. The Proactive Care Plan is built for organizations that need ongoing support, faster response times, and a long-term partner helping manage and maintain their website.
From content updates and troubleshooting to security monitoring and proactive maintenance, we help reduce disruptions and keep your website operating reliably as your organization grows.
Included in the Proactive Care Plan:
Weekly requests (up to 4 per month)
Functionality troubleshooting such as broken images, forms, or performance issues
Advanced bot and spam protection
Proactive security monitoring and response
Malware prevention and cleanup
Premium hosting
Plugin & theme updates
Text, photo, and other minor design updates
Blog posting and event updates
24/7 uptime monitoring with rapid response
Priority support
24/7 Uptime Monitoring
All of our hosting packages include uptime monitoring, but with our Proactive Care Plan, we take it a step further. With this upgrade, we monitor your site 24/7 AND quickly fix it if anything happens. We keep reports of all issues if you ever have a question.
On the next screen, you can select hosting options
Uptime Guarantee
If we don’t meet our 99.9% uptime guarantee, we’ll pay you back.
Static Server Cache (FastCGI)
We activate this to handle an average of 10 times more parallel site visitors.
Optimized For WordPress
Dedicated and optimized resources, built on a powerful LEMP stack.
IPv6
The latest and fastest Internet technology.
SFTP / SSH
Create accounts with different permissions whenever you need.