Who we are
Our website address is: https://rccwebhosting.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
While we do not have contact forms directly on rccwebhosting.com, we link to a contact form on our partner site, redclaycreative.com. This form collects your Name, Email, Phone, Time Zone, and Message. We use this information to respond to your inquiries and provide the services you request.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content—including tracking your interaction if you have an account and are logged in to that website.
Analytics
We use Google Analytics to analyze traffic to our website. Google Analytics collects information such as your IP address, browser type, operating system, and referring URLs. This data helps us understand how visitors use our website and improve our services. For more information on how Google Analytics collects and processes data, please visit Google’s Privacy Policy: https://policies.google.com/privacy.
Our hosting platform also collects IP address information for security and monitoring purposes.
Who we share your data with
We may share your personal data with the following third parties:
- Stripe: For payment processing when you purchase our hosting services. Stripe’s Privacy Policy can be found here: https://stripe.com/privacy.
- Notion: We store contact information in Notion for internal use to manage customer relationships and communications. Notion’s Privacy Policy is available here: https://www.notion.so/privacy.
We do not sell or rent your personal data to third parties.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
For any privacy-specific concerns or requests, please contact us at: info@redclaycreative.com
Additional information
How we protect your data
We take the security of your personal data seriously and implement the following measures:
- Secure Sockets Layer (SSL): We use SSL encryption to protect data transmitted between your browser and our servers.
- Web Application Firewall (WAF): Our WAF helps protect against attacks and unauthorized access.
- Secure Servers: We utilize secure servers with the latest technology to store your data.
- Access Controls: Limited access to personal data is granted only to authorized personnel who need it to perform their duties.
What data breach procedures we have in place
In the event of a data breach, we will take the following steps:
- Assess the Breach: Quickly identify and assess the nature and scope of the breach.
- Contain the Breach: Take immediate steps to prevent further unauthorized access.
- Notify Affected Users: Inform you promptly if your personal data has been compromised.
- Investigate and Prevent: Investigate the cause of the breach and implement measures to prevent future occurrences.
What third parties we receive data from
We do not receive personal data about you from third parties.
What automated decision making and/or profiling we do with user data
We do not use automated decision-making or profiling with your personal data.
California Consumer Privacy Act (CCPA)
If you are a resident of California, you have certain rights under the CCPA:
- Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you.
- Right to Delete: You may request that we delete personal data we have collected from you.
- Right to Opt-Out: You may request that we do not sell your personal data.
To exercise these rights, please contact us at: info@redclaycreative.com.
We may ask you to verify your identity before responding to such requests.
